FAQ’s – Somn

FAQ’s

Can I Use Somn If I Live Outside the US?

The Somn Assessment and Somn website are currently intended for the use of US residents only.  Countries outside the United States may have regulatory requirements that differ from the United States and, therefore, this information may be inappropriate for use outside the United States.

Will I Get A Medical Sleep Diagnosis?

The Somn Sleep Assessment is not intended to diagnose medical conditions such as Obstructive Sleep Apnea or Narcolepsy. We encourage you to consult with your healthcare provider if you suspect you have a medical condition.

Site contents are intended for informational purposes only and not intended to replace discussion with a healthcare provider.

Can I Get An Exchange / Refund?

All Somn products are fully refundable and / or exchangeable if you are not satisfied with your purchase.  Please send all refund / exchange requests to support@somn.co and we will do our best to reply within 24 hours with detailed instructions.

Refunds and exchanges for partner products are based on their specific policies.  Requests for refunds and exchanges should be made directly through the partner.  Please visit their website for instructions.

I Have A Somn Product Question

The most detailed information on our products is linked below.  For additional questions, please email us at info@somn.co and we will reply within 24 hours.

Is My Data Private and Secure?

Your data and your privacy are extremely important to us.  To learn more about how we protect your data and your privacy, please visit https://somn.co/privacy-policy/.

If you have additional questions, please email us at info@somn.co 
If you want us to delete your data, please email us at support@somn.co with DELETE in the email subject line.

I Need Help Managing My Account

To reset your log in and / or your password, please email us at support@somn.co with RESET in the email subject line. 
If you want to unsubscribe from Somn, please email us at support@somn.co with UNSUBSCRIBE in the email subject line

I Have A General Question

For general questions not covered above please email us at info@somn.co and we will reply within 24-72 hours.
If you already have a Somn account and have general questions, please email us at support@somn.co and we will reply within 24 hours.

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